The merlin bathboard is well made, secure on the bath and easy to clean. It feels safe when in use so gives that little bit of extra confidence. Delivery was very fast and price reasonable. Maureen Saycell.
The person I spoke to in customer services was extremely helpful and speeded up the delivery for me when I explained the urgency of the situation. The item arrived the day after my phone call and overall the service was excellent. Sue Lawrence.
The economy stick strap was good value for money and very useful. Thank you for your quick service and I would definitely look on your website again. Lorenzo Galea.
Excellent service and so is the Suction grab handle. Fiona Hamilton.
Getting on so well with the thumb brace. Needed something to help with work as I have just been told I have arthritis in both thumb joints. As I use a hand held computer the stress on the joints was very painful, but the Neo G Thumb Brace is exactly what is needed to keep me doing the job I love. Cindy Thornell.
The coccyx wave pressure cushion is excellent, and the service was brilliant also. Helen Madell.
The Merlin perching stool is robust without being clumsy. It gives me much more confidence than the wall mounted shower seat that I used to use. I have no hesitation in recommending it and easily give it the full five marks. Roy Vincent.
The Harley pillow as just what I needed - small version of standard sized pillow I already have. Takes up next to no space when packed in carrying bag. Mrs. Simcock.
The Pistol Grip Reacher was purchased for my mother and she has found it to be both easy to use and very useful, it is excellent for picking up mail, dropped items, items on lower shelves and in corners etc. It is robust and well made and I would rate it as 4.5 overall. The delivery was also very prompt and very well packaged, no issues at all. Patricia Berry.
The coiler laces work well and I am wearing them in low ankle boots, just wish they did longer ones for boots. Could do with them bringing the price down but good quality and do the job. Theresa Larcombe.
The stock/stocking aid I bought didn’t have a hole in the handle to put string in to hang it up, my smaller one does. For that I can only give it a rating of 4 out of 5. Sue Heffer.
The service I received was excellent and the self propelled shower chair itself was value for money. Maureen Cullen.
The perching stool is satisfactory in every way for use in the shower. It is sturdy but not too heavy, non-slip and, unlike others of the sort I've seen, it doesn't resemble a nursing-home type of aid. It was packed extremely well and was delivered very soon after the date of ordering. Thank you for a very useful and presentable product. Janette Grunwell.
The tetrapod with centred legs is a great product at a good price and great helpful service. There are humans at the end of the phone. K Edward.
Thank you for an excellent service I received when ordering the Komfort cushion. Peter Molloy.
The bath step with handle is is well worth buying if you need support to use bath/shower. Essential Aids could not have improved on their service. It was exceptional: kind, courteous, went the 'extra mile'. I highly recommend them. Carole McLennay.
I've been really pleased with my Easy Reach. Your speedy delivery meant it arrived before I went for my operation, so it was a fantastic help during my initial recovery, and most waking hours since! A great product, and a very good service!I wouldn't hesitate to recommend Essential Aids to anyone needing disabled products. Barbara Miller.
Delivery of item ordered was excellent. I expected to take a few days but the folding three wheeled walker arrived the next working day which was excellent. Overall quality was also excellent - this particular item is also higher than my Mother's last walker, which is of great hep to her. Susan Leeming.
The deluxe scooter bag I ordered is of good quality and very easy to fit and is a great help when I go out shopping or just to carry things. Raymond Mennie.
Very fast delivery. Crutches are excellent, much better than the standard supplied elbow crutches. Recommended. Daniel Morris.
The telescopic shoe horn was for my husband who needs a long handled shoe horn. He says it is an excellent product just the right length to use when extended and when retracted it fits in a small suitcase. Bridget Matthews.
The prima outdoor rail is the third grabrail I have purchased from you and I have found them all to be very useful. They are sturdy and warm to the touch. Ellen Menzies.
Many thanks for the quick response to my request for your "Plug Tugs". As my wife has Arthritis, she had been finding it very difficult to remove the electric plugs of her appliances from the wall sockets, she is delighted with them and she is hoping to find more customers for you. R Thomas.
I purchased the floor mounted folding rail for my 96 year old father. It was easy for me to install and gives him the much needed support when he needs it entering and exiting his new shower cubicle. We received it quickly and well packaged. I would rate both the service and product as 5 out of 5. Jonathan Brigg.
I bought the folding easy fit bed rail so that I could take it on holiday. I have been extremely pleased with it in use. The shape of it made it much easier to get in and out of bed, and to adjust my position in bed. I no longer need assistance to use the rail. Therefore, I have no hesitation in giving it five out of five. Alex Orr.
I purchased these for my mother and she is very pleased. She commented that the handgrips are very comfortable and she suffers with various forms of arthiritis so this is important to her. Mrs M Sears.
This was purchased by me for my mother. Excellent because my mother has deformed hands but is able to grip thick handle. Plus the blade is very sharp and she can cut through meat and bone easily. Excellent. Mrs Mildred L Fullerton.
My wife is very happy with these foam collars, she has found getting necks small enough a problem, yours are a perfect size. She only wears them at night to stop herself putting her neck out while asleep. Charles Pridham.
The metal shoehorn was reasonably priced and of good quality exactly as described. It was delivered promptly so no complaints at all. Jack Squires.
Excellent service. I ordered this item from another retailer and they said they could'nt deliver to my address,(I live on a Scottish island). No problem with Essential Aids. Anne Crosby.
The medeci bath seat was exactly what my dad was looking for. Stable in the bath, feels robust and is easy to adjust. Very happy with our purchase - it has made showering/bathing much easier for him. John Dawson.
The adjustable comfort grip cane is an excellent product. Lightweight as well as sturdy, quick and easy to collapse and extend so its handy to take in a backpack in case needed. Good range of height adjustment, especially since I'm 6'4 and cantt find many sticks that adjust to a long enough length for me. Rapid delivery. Richard Storey.
I was very pleased with the service from you, only one niggle that on the description the dimensions of the economy coccyx wedge cushions although mentioned it doesn't say which is the seat depth and which the width. Jenny Rolt.
The shower stool was just what was needed. It has been of huge benefit - giving confidence when in the shower for my husband who has balance problems. I give it a top rating of 5. Jane Waite.
Ordering was easy, delivery was prompt, price was competitive and the quality of the lightweight rollator I received was faultless. 5 Out of 5. Joan Elwell.
I'd rate the site, service and good grips cutlery all as 5/5. I was very pleased with the selection of items on the site and the speed with which my order was despatched. I'd definitely use again and wouldn't hesitate to recommend to others. Alison Brandon.
I ordered (and promptly received) slipnott crutch ferrules. I have used them for years now. They give such a better grip and stability. E Reddington.
The advance crutches are excellent products, just the right thing for my wife to use as she needed a lightweight pair as weight is a problem for her. John Allwood.
Was searching for a three-inch depth collar as so many are becoming so deep they are more like a ruff than collar. This one fits the fill, is good clean look and functional. Paul Gifford.
The ultra narrow walking frame was purchased for my mother and she is finding it easy to use - although I wonder if small wheels on the front may make it easier for her to use rather than lifting to walk. However, it is narrow which was what was wanted, meaning it can be used in a small area. Elizabeth Ranger.
Prompt and efficient service. The ultra narrow walking frame is easily managed by my frail mother. It gives her vital support and freedom to move around the house and garden unassisted by us. Carolyn Pay.
This 7ft suitcase ramps is a great product and has given us the freedom to get out. Our outside steps are fairly steep and this light, portable easy to use product is so easy to get my husband's wheelchair down. Folds in half and stores easily behind the door. Prior to getting this we could not get outside ourselves unless we had lots of help or patient transport organised and even then health professionals could not negotiate the steps. It was a nightmare and has hugely enhanced our quality of life. Fabulous price too, was double the price to buy it locally! Very fast delivery and good customer service, what more could you ask for! JTC.
Pleased with the washable bed pads. They are fit for purpose and good size. Kim Andrew.
I bought the button hook for my mum-in-law who has arthritic hands and was struggling to manage her blouse, cardigan and coat buttons. She was delighted with it and uses everyday. Irene Innes.
I suffer from severe chronic pain and found using a hair dryer too difficult and painful. This hands free hairdryer stand however is fantastic. It holds my standard sized hair dryer and it build sturdily enough to never tip over even when pointing the stand down at various angles. It has made getting ready in the mornings so much easier and I would recommend this product to anyone! Sasha Barot.
Ordered this as a second walking stick for my wife so she one upstairs and one downstairs. Very good delivery service arrived before estimated date, no complaints what so ever. Product very good would recommend it to anyone. Michael George Sewell.
The cast protector was brilliant, I ordered it for my daughter as she had a knee operation and it worked wonders keeping her knee dry for showering. Highly recommended website and product. Your price was far less than other sites too and the item arrived very promptly. Maria Sands.
May I offer a comment about the excellent over bed-tray. Whilst I may have missed an instruction the tray appears to have the option for two positions. Consequently, I have unscrewed the tray from the two supports and reversed the tray, enabling it to protrude further over the bed, which improves its usefulness. This information may be of help to others. R C Vincent-Silk.
The 4 Wheel Rollator was delivered the next day. I am absolutely delighted with it and have been walking today with much more confidence than I've felt for a long time. I can honestly say this product is going to be life changing for me, I also think it is excellent quality for the price. Lastly, your customer service is excellent, thank you for all your help. A Suckling.
I broke my leg and ankle last month, which is why I ordered the tall adjustable shower stool - it’s been brilliant. It’s sturdy in the shower and the right height - would definitely recommend it. Nerina Walton.
The perching stool is satisfactory in every way for use in the shower. It is sturdy but not too heavy, non-slip and, unlike others of the sort I've seen, it doesn't resemble a nursing-home type of aid. It was packed extremely well and was delivered very soon after the date of ordering. Thank you for a very useful and presentable product. Janette Grunwell.
Excellent dispatch time, received sooner than expected. The product is fantastic, slim and compact and light in weight, can easily fit into a shirt pocket. The magnifying glass is powerful and so too is the led light if required. I was extremely satisfied with this purchase. Claudio Logli.
Extremely pleased with this item. Arrived very quickly. I brought this to use in my caravan whilst I was on holiday wasn't sure if it was going to be too big for it or not. it turned out to be perfect. It is well made and strong. I would ertainly would use this company again. Roger King.
The Arthritis grip cane was as described and delivered promptly. The ergonomic grip is well designed. Good value for money also so I give the product 5/5. Stephen Young.
This product worked very well. Ideal to stop items slipping during travel and for use to stop items slipping when using trays etc. Eric Marshall.
I was impressed with the quality of service and delivery from your company. The handycups I received are a wonderful idea. I wish I had found them sooner. Am happy to recommend anyone to this site and to the quality of goods and service. Lilian Stewart.
The advance crutches are light weight, comfortable, affordable and much nicer to look at than the traditional grey crutches. They do get scuffed a little bit but nothing to worry. Sarah Graham.
The Moulded Fluted Grab Rails are easy to fix onto a wooden door and does its job well. I H Hutchinson.
The adjustable quad stick is a great walking aid. Highly recommended. % out of 5: AAAAAAAAAA+++++++++. Jennie Clark.
I bought this as I left the old folding stick that I bought from you in 2011 in a cafe in Switzerland! I have a 2 year old so need it to fold and put under the pram (as I lean on the pram I only need it when I'm not pushing her). I ordered it whilst in France and it was here when I got home so can't comment on delivery times. It seems sturdy although it is stiffer to pull apart than my old one and slightly less comfortable to hold- my old one was really comfortable-it had a grey handle and I think must have been a slightly different make. Overall though it does the job and is just not quite as good as my old one-I'd have given that 5 stars and this one 3-4/5! Williams Marion.
Very good, I have problems picking up a heavy kettle so bought the tipper then a morphy richards kettle and they work great together. Lynn Louise Farmer.
I bought this Comfort Plus Cushion for my wheelchair and despite only being 2 inches thick it is remarkably comfortable, even after several hours. The delivery was very fast. Gisela Griffin.
Original delivery went astray due to Royal Mail but when I contacted the company to check what had happened to the delivery they provided excellent customer service. They responded to my initial email the same evening and sent a second dish out the next day so I got my order within 2 days of my enquiry. I was very impressed and would definitely use the company again. Sharon Chilcott.
I am very happy with my purchase and the help and advice I received before buying. Very speedy delivery, it arrived the next day. John Simms.
I found the Folding Valet Table perfect for my needs. It fits perfectly in front of my recliner and the legs tuck neatly underneath. I use it for reading, a rest for my laptop and as a dinner/tray. The top can easily be tilted or kept flat. Suitable for all everyday needs. Not suitable for heavy items. Good value for money. Delivery was prompt. Karen Johnson.
Thank you for sending me the soft insert for my wheelchair. It is really good and very comfortable. I wish I had known about this sooner. I shall use Essential Aids again for any other equipment I need. Janet Stone.
The Axilla crutches are very good quality and I would highly recommend them to everyone. When using them, my wrists don't hurt meaning I can do more for myself. They are very comfy both under the arms and for the hands. Cathy Hogan.
Having finally admitted that I needed a toilet frame for safety reasons, I looked round for a strong, adjustable one that wouldn't be too expensive. This one is perfect, very sturdy, adjusted easily to an ideal height and width. Sue Cannon.
I Just wanted to say that the Self Adhesive Safety Strips are one of the best purchases I have ever made. They are easy to fit and stick very well. They provide a perfect non-slip protection to us from falls. We had a new bath fitted that before these strips were fitted were lethal to have a shower in. Worth the money. David Pettet.
Excellent purchase but what was even more important was the great customer service I received when I contacted your company prior to purchasing. Definitely give you a five out of five rating! Elsie Graney.
Just what Mum needed and at a very reasonable price. A good place to start when getting out of bed is an issue. Very quick service, essential with aids for the disabled. Barbara Graham.
The nodular foam ring cushion was apparently excellent (I purchased it for my sister who had some nasty radiotherapy burns) and provided a great deal of relief. Anne Sharp.
My mother loves these cups - much better than the nursing home's own cups and because of the colour and design, she knows they're hers. Mrs M C Todd.
We were very pleased with the service and delivery. My husband is finding the lightweight aluminium rollator most useful and certainly much better than walking sticks. Margaret Wyllie.
The 2-Way Sculptured Support Cushion that was purchased was just what I wanted for my disabled mother. She has found it very comfortable with the cut out in both cushions for the base of her spine. Although there are support cushions advertised in newspapers and magazines they are not the same as your product which is also cheaper. The speed of processing my order and quick delivery was excellent. Your site will certainly be recommended to my friends and family. Sheila Swetland.
I bought the classic reacher for someone else and they were very pleased with it. Much better than the one they already had. Patricia Hensby.
I found the round shower seat to be a very good product. Quick delivery. 10/10. Arthur Roberts.
I would highly recommend the underseat rollator bag. The product itself was just what I needed and it was very easy to buy from the website. The rollator bag arrived well packaged and quickly. Definitely 5 out of 5 rating. Lucy Elsom.
I bought the nodular foam ring cushion to use after surgery on my perineum area. it was a Godsend and made such a difference. J Marlow-Ridley.
Very good service from essential aids. The chestnut shepherd's crook is a good products and good value. I would rate them at five stars out of five overall. Robert Davis.
I bought these pen and pencil grippers because my wife is finding it difficult to hold a pen because of Arthritis. The Pen and Pencil grippers have proved very successful. Duke John.
The dycem anchorpads came very quickly and are excellent. I use one at present to prevent a glass food dish for one of my cats from slipping about on a wide window sill. Julie Wilson.
Bought two sizes because my mum wanted a shorter one than me. This is the best grabber I've had. Would recommend it. Miss Annette Ashcroft.
Delivery of the telescopic wheelchair ramps was super fast - arrived next day. Excellent customer service. Bent over backwards to help. Mr A Duffield.
I purchased some wheelchair suitcase ramps for my Father in Law. They are good product and good value for money. John Simms.
I bought it to make my victoria sandwich cakes with - I still make mine by hand and if you use a regular fork it's just too small and messy. The supergrip bendable fork I got from you is great for this use! Wendy Levis.
Just a quick note to say how very pleased I was to receive the commode/shower chair. To find it was height adjustable was a great bonus as my loo is higher than the normal one. We adjusted the legs and it now goes over, which is a great benefit to me. The service was great and the chair easy to put together. Essential Aids couldn’t have done better. Mrs Mary Lewis.
The Merlin bathboard has been very useful for helping me access our over-bath shower after a knee operation. Deborah Haddow.
The Perching Stool I purchased from you is an excellent product, exactly what I wanted. I cannot fault the stool in any way and use it every day. An excellent piece of equipment 10 out of 10. A Munton.
The slipper pan urinal is very good quality and suitable for purpose. Glennis Higgins.
Excellent delta bar cover for my scooter, 5 stars. Stephen Cowley.
I send my heartfelt thanks for the extra narrow walking frame that I received from you recently. This frame has made my wife's life that much easier. We are now thinking of purchasing another for use upstairs where the bathroom door is a lot narrower that the standard width. The walking frame arrived in a large carton ready assembled and well within the delivery time slot quoted. I would not hesitate to use Essential Aids again whenever of if the need occurs. H Sampson.
The foot stool with handrail arrived very quickly and is of a very high quality. We were a little concerned as to how robust it might be but it has turned out to be excellent. In particular it is easy to clean and looks very presentable. All in all and excellent product and good value for money. Stephen Roberts.
The aluminium ramp for my mobility scooter is just right and is of good quality. Customer Service were very attentive when I asked questions. It arrived within 2 days of the promised date and I score them 4.5 out of 5. Andrew Stanton.
Thank you for your fast and efficient service. The fold down support arm was exactly what we wanted. A problem was swiftly sorted and we would have no hesitation in using your company again. 5 out of 5 for the product and the service. Viv Rees.
My Mother is very happy with the aluminium walker and it is just unfortunate that the original walker was not delivered on time. Your response to this problem when pointed out was good. Viv Thorpe.
We are very pleased with the ease of ordering, the nuvo bath step itself, the price and the quick delivery. We would recommend your company. Linda Gravey.
Just wanted to say thank you for the excellent customer service Essential Aids provided. From our initial telephone enquiry through to the sooner than expected delivery of the sterling emerald scooter, everything went smoothly and we were impressed with how efficiently the order was dealt with. Lynn Morris.
The sterling elite xs 4 wheel scooter is very nice and I am very pleased with it. The engineer came with the delivery and showed all the workings and explained how to fix small faults. Excellent service and helpful staff. Essential Aids kept me informed at all times. Ralph Rawle.
The delivery was prompt and I was kept informed regarding its progress. Very please with the sterling elite xs scooter and the Essential Aids service. Susan Todd.
Just a few lines to compliment you on the service we received when we purchased the sterling sapphire mobility scooter. The delivery chap was very thorough with his demonstration of dismantling and assembling. he made sure that Gloria was comfortable on it and understood the controls. She loves the scooter, it gives her some independence and the ability to undertake longer trips than with her wheelchair. Good service and an impressive piece of kit. Philip Williams.
Very satisfied with the padded raised toilet seat, service and delivery. Rating 4.8. We don't give 5 as that indicates perfection and everyone needs to strive for improvement. John Fletcher.
I was very pleased with the kenwood power pierce tin opener I ordered. I have Arthritis and cannot open tins with a manual tin opener. This one is easy to use and runs very smoothly. A definite asset to the kitchen. Dennis Constantine.
The delivery was one day late, however the item has been received in perfect condition and was exactly as advertised. Myrna Harding.
The Axilla crutches are very good quality and would highly recommend them to everyone. Using them, my wrist don't hurt and I can do more for myself. They are very comfy under the arm and for the hands. Cathy Hogan.
The moulded fluted grab rails were exactly what I wanted, ordered, and promptly received them. Very good service. David Bond.
My order was dispatched by you very quickly and the folding adjustable walking stick is of excellent quality. I have informed my friends about your company hopefully they will order from you in the future. J Davidson.
I bought the dorking stocking/sock donner for my husband as he has difficulty putting his socks on. It took a few attempts to master getting the sock over the framework but he is now quite happy with it and we give it 4 stars. Angela Woolley.
The rubber ferrules are of very good quality and are apparently very hard wearing so 5 out of 5. Only one small issue in as much as the wrong ferrules were sent from the warehouse. This problem was dealt with very swiftly and efficiently by the customer service team. I will definitely be using you again in future. Kevin Rolls.
The Swedish bath rail is an excellent bit of equipment. Could be improved by making it extend a little higher - it's quite low for a tall person getting out of the bath - e.g. me at 6ft. Thankfully just fine for my mother for whom it was intended! James de Raeve.
The tetrapod is a good product - quick service. Jean Lewsey.
The plate guard is very useful. The lady using it has very poor vision so is not able to see the edge of the plate. This product allows her to maintain her independence. Annie Rashley.
The pick-up reacher is a sturdy piece of equipment which is useful to have around.Great and efficient service too. Gail O'Rourke.
This is a great little piece of kit and was recommended by my partners physio to help her to regain the full range of movement to her shoulder following surgery which it has done successfully. David Fyfe.
I am very pleased with my folding corner shower seat. It has made my life a lot easier when showering. The quality is good. Sheena Kempton.
Item delivered promptly. I rate Essential Aids 5 out of 5 for value and service and would use your company again. Barbara Holloway.
The supergrip utensils were as described and delivery was swift. I would give a 4 out of 5 as one of the products we wanted was out of stock. Beryl Johns.
The magnifier enabled a member of staff with a temporary eye problem to return to work and continue as normal until the condition improved. Barrie Horsted.
Five out of five for the following reasons: the order process was simple, delivery was speedy, packaging was secure which meant the item was securely delivered, the dignity two handled feeder cup itself was of excellent quality and my mum loved it. Lynn Wood.
I have been using inflatable hair wash basins for about 12 years and this one is by far the best quality. it might be a bit more expensive but it is well worth it, as it lasts much longer. Rebecca Dalzell.
I bought the posturetex coccyx cushion for my Mother who has suffered bed sores since having a fall in hospital breaking her hip and shoulder. She is now permanently in her wheel chair. She has found the product comfortable and benefits from the air flow created by the egg box like construction. Vivianne Norris.
The Sock Assist itself is good and does exactly what it's supposed to do, but unfortunately it's rather large for my mum. She couldn't manage it as the foot piece is very wide and she found it difficult to get her sock over it. However, your service is very good, the product does work (I tried it) but it isn't suitable for my mother. Sue Leedale.
I knew what I was getting since I already had one of these excellent 'Grabbers' so no suprises there. Service was 1st class. I was kept informed of progress via text messages and item arrived, well packaged, undamaged, within the specified hour. C Paton.
The deluxe raised toilet seat (4in) which was very reasonably priced and is a very strong, well made piece of equipment with which I am delighted. It arrived speedily and I will happily trade with you again. I can't fault the product or service I received! Barbara Lunn.
The neck support cushion is fine but unfortunately my mum found it too uncomfortable to use. My mum has many medical problems -- for example, she has cracked vertebrae caused by her osteoporosis -- and is in pain no matter how she sits. I hoped the cushion would keep her head in a comfortable position but things didn't work out. Despite this -- it wasn't your fault -- I would rate the cushion at 4/5. John Whilley.
It's brilliant! I was shot down in a helicopter in 1978 and broke my back, head, arm and foot. Now I'm 60, the Etac Socky Short Stocking Aid works perfectly and is good value. Philip Schofield.
Prompt delivery. The head and back support is as described. I used it as a neck/head support driving the car and it does the job really well and makes a huge difference. Lorna Millen.
The adjustable blanket cradle is really good for anyone who doesn't like the bed-covers on their feet or legs. I would definitely recommended it. Mr Stephen Lowe.
Had my stocking aid for close on seven years now and still in excellent condition. Bought a new one a couple of years ago as a replacement when needed - still in its wrapper! With my back and knee problems, I couldn't do without it. A real Godsend. Terence Gwyn.
I am very pleased with the shower stool. As well as being sturdy and safe to sit on, it is also light enough to be able to move in and out of the shower. Sarah Stangoni.
The Elbow Crutches With Comfy Handles are an excellent product and very reasonably priced. Really strong and sturdy with comfortable hand palm grips. Paul Gunshon.
The crook handled folding walking stick is really good and seems very sturdy. Also I was really pleased with the way it was delivered giving me a choice of days. I am very impressed. Teresa Williscroft.
The Handycup was brilliant, especially the way it is slanted as my Mum finds it difficult to bend her head forward to drink and the large sturdy handles are great for her Parkinson's. The staff at the Nursing Home were most impressed. Elizabeth Anne Bowditch.
The Dycem anchorpads are brilliant and stay sticky for a couple of years before they need replacing. Ours is used 3 times a day for my daughter to hold her plate on the table. Fantastic product. Gwenda Dimmock.
I am disabled in my walking and also am not able to bend down properly so am unable to pick up anything of the floor. In purchasing the classic reacher I have been able to do this now. It is one of the simplest instruments in its build but one of the most beneficial to people like me. It is priced very favorably and I would certainly recommend it to anyone that is/was in my position. Alex Fletcher.
The ringwood newel rails were delivered promptly and were exactly as described on the website. Excellent service. Chris Deal.
My parents have been particularly pleased with the wall mounted shower seat I purchased from you and installed for them. It is very good quality and works very well for them whilst also being quite simple to fit securely. I have found your website and your company very satisfactory: you are easy to trade with, your lead times are excellent and when I have had a question you have always responded in a helpful and courteous way. I would recommend you and the wall mounted seat to anyone. You provide a truly 5 star service. Robert Cole.
As I have Osteoarthritis it was becoming increasingly difficult to hold a pen, let alone write. Since purchasing this pen and pencil holder I can now write again as it allows me to grip the pen. A very good aid for sufferers of Arthritis. Dennis Constantine.
My partner had a wound dressing which had to be kept dry. The leg cast protector was invaluable in allowing her to wash properly while protecting the dressing! Martin Evans.
Item delivered promptly. The extra heavy duty shower chair has a sturdy construction, easy to assemble and very good value for money. Anthony Rhodes.
The prima grab bar is well made and simple to install. Perfect diameter to ensure easy grip and hold. Lastly made of robust plastic material so less likely to cause damage if one falls against one. A couple of cap covers for the screw to secure the bar unfortunately refused to click properly so 4 out of 5 stars. D Yue.
Brought the classic reacher for my mother and it works very well. Great service and recommended. Mrs Tina Hughes.
The no sag cushion is excellent, much more comfortable than the cushion supplied with the wheelchair. Also really useful on recent trip abroad as is covered in fabric so did not become too hot. Deborah Kidd.
Prompt delivery. Item is as described. I used it as a neck/head support driving the car and it does the job really well and makes a huge difference. Lorna Millen.
The caring cutlery fork and spoon are really good and easy to hold, and I am very pleased with them. Nicole Karimi-Ghovanlou.
Fast service and just as described. Robert Thiele.
Excellent to deal with. Wrong colour was sent, but after contacting them, correct colour arrived next day with prepaid package to return the original one sent to me. Well done all. Elizabeth Milner.
Thank you for the zip-pull pack. Just what I needed. Feedback -10/10. Thanks for all the correspondence and your swift despatch. Fiona Finucane.
I've been using this head and back support for quite a while now and I love it. I have a lot of problems with my neck and this extra support ensures my spine stays in the correct alignment and supports my head when I'm sitting at my desk. Great product! Caroline McDougall.
I received the padded toilet seat quickly, it was well packaged and of good quality while being very competitively priced. I give it a 5 star rating. Val Bannon.
Excellent bath step, very strong with a good height handle. With this and a motorised bath seat she well happy now. Peter Roberts.
These two sock aids were bought to obviously help my mother put on her socks. The product concept is very good, and it's simple enough for anyone to use. Colin Sanders.
The adjustable blanket cradle is really good for anyone who doesn't like the bedcovers on their feet or legs, I would definitely recommended it. Mr Stephen Lowe.
I am delighted with my toilet surround. I rate them 10 out of 10. Together with my raised toilet seats they make it much easier to use the loo! I have arthritis and am waiting to have both hips replaced so life is rather painful! Jill Ward.
I ordered from Essential Aids after breaking my ankle. The item was delivered promptly and the crutches were of excellent quality. Unfortunately I had to return them but customer service was excellent. My emails were promptly responded to and the item was returned and I was given a full refund. I would definitely purchase from this company again. Colette Gribben.
The stacking commode arrived very quickly and has proved invaluable! My mother finds it very comfortable to use and all in all I give it a rating of 5 out of 5. Lisa Thorpe.
Got this Harley ring cushion for my mother who was suffering with sores on her bottom and it seems to be working, and she says its comfortable to sit on. Worth the money. L Gixerman.
We would highly recommend the floor mounted folding rail for bathroom. It exactly suits our requirements as the wall mounted one fitted originally in our bathroom became unstable because of the condition of our wall. the folding rail has made a welcome difference to our bathroom where we can now use the proper seat for the toilet instead of the framed one whose legs were a bit wobbly. Gordon Wise.
Prompt delivery - helpful texts to inform of exact day and time and to allow for other options if required. The elbow crutches with comfy handles are extremely well made and sturdy. Height adjustments easy and quick to make. Rubber tips wide with grooves to prevent slipping. Ergonomic handles fantastically comfortable. Well designed, functional crutches. Very pleased. Would highly recommend. Anne Turner.
Very pleased with the nose cut out glass we received, they were suited to purpose and top quality for a reasonable price. Charlotte Scarrott.
Product delivery really quick and well packaged, discreet labeling and the toilet seat carrying bag is good quality. Will order further products - 5 out of 5. D Wallace.
The aid for putting my socks on is extremely useful. I have osteoarthritis and am waiting to have both hips replaced. I cannot reach my feet so this aid is essential (no pun intended!) for me. Rating 5. Thank you for your fast delivery. Jil Ward.
Would just like to say how please I was with your level of service. My order arrived promptly and the standard knee brace is of excellent quality. I would rate your service and product at 100%. Margaret Smith.
I have ordered numerous items to help me with my disability , all of which are excellent, including the Harley Batwing Pillow. Val Sabin.
The adjustable wooden bed tray, along with the items you've supplied have not only given me a lot of independence back but also a lot of comfort which makes my quality of life so much better. A BIG 5. Val Sabin.
I would like to say that I find the Lightweight Aluminium Rollator a very useful item. It is a great to help me getting around and with the seat it’s helpful to rest when needed. I would mark this item as 5 out of 5. Patricia Summerlee-Buck.
The person I purchased this for has been quite satisfied with the portable bidet. It is well-made and durable, plus easy to use and keep clean. Susan Ball.
I was very pleased with my purchase of the evolution elbow crutches. Just as described, reasonable cost and prompt delivery. Angela Caira.
The Lotus Bathlifter is a great improvement of what we had before; it works very well, is secure and comfortable. Philip Hopley.
Thank you, I am satisfied with the quality of services received during the course of ordering my new aluminium adjustable cane. I can rate the service as high as 4/5. Hesham Gharib.
This is the second one-handed tray that I have purchased. The first one I bought about 20 years ago for my father, who had Parkinson's disease, which I now use myself. This second one was for a friend who had expressed what a great idea a one-handled tray is. I have been very pleased with the design and quality and would highly recommend the tray to others. 5 stars both for the tray and your service. Marion Dixon.
Very pleased with the telescopic Channel Ramps. My son has made a slight mod so the lip fits tighter on our doorstep but they are very successful and give them 5. Jenny Reddaway.
The delivery of the lightweight rollator arrived well in advance of the stated date. My mother in law has found it easy to use and very pleased with the comfort it provides her. Mrs K Cox.
The kylie chair pads were great and delivery was quick would recommend essential aids and would certainly use company again. Paul Higgs.
Very pleased with the comfort handle crutches, they are comfortable to use. The service was good and have recommended Essential Aids to a friend. Jeanette Phillips.
The Deluxe Scooter Bag is very spacious and is deceptive in the amount it can hold. Peter Bruce.
The washable bed pads are excellent, good value for money and a speedy dispatch. Overall rating five out of five. Dick Chalmers.
The Kylie Bed Pads are very good and comfortable. Would buy again. Mena O'Brien.
Very happy with the fracture pan urinal. Delivered swiftly as promised, good quality, not too rigid like some models available so easy to maneuver which makes it clean and safe to use. Also very easy to clean. Five out of five, cannot fault the product. Laura Grantham.
The shower/bath cast protectors was exactly what I was looking for. Recently had surgery on my toe and this product enabled me to take showers over the 6 or 7 weeks it was in dressing which was a god send. 5 out of 5 and great delivery as well. Jack Walker.
The crutches came within about 4 days of ordering well before the projected tuesday delivery date and actually right on the day my husband had his surgery so it was perfect timing. They look great, feel okay but of course they're crutches... not really the comfiest things in the world. Great service, great product. Thank you. Lauren Kearvell.
Have used this for the side of the bed. The folding support arm is very strong so takes my husband's weight and enables him to get in and out of bed unaided by me. Sarah Martin.
I have always found your products very helpful and look forward to dealing with you in the future as I appreciate your aids and efficient service. The plastic multi opener is no exception. Dennis Constantine.
Exactly as described and performed as expected. Delivery was very prompt coming in about three days after purchase which was very good for Royal Mail. Michael Chipping.
I am happy with the aluminium axilla crutches, they are 100% better than NHS crutches. The handgrips get worn you cannot replace them it is a shame having to throw the metal part away, that is the only fault I can find. Nina Mason.
Although it was for a colleague she has commented that the coccyx wedge is a great product and exactly what she was after. Jan Charlton.
My wife is really pleased with this toilet frame. Being aluminium, it's light enough for her to use easily but still stable and sturdy. Delivery was quick. James Byford.
Prompt delivery - helpful texts to inform of exact day and time and to allow for other options if required. Crutches extremely well made and sturdy. Height adjustments easy and quick to make. Rubber tips wide with grooves to prevent slipping. Ergonomic handles fantastically comfortable. Well designed, functional product. Very pleased. Would highly recommend. Anne Turner.
I am delighted with my lap tray/table. I use it both in bed and on my sofa with my legs up. It's very well thought out, with a variety of tilt angles. Highly recommended. Delivery was excellent also. Moyra Hood.
I received the flexible ferrule today as ordered in prompt time and service. Item was in top condition as normal. Very happy I can recommend Essential Aids, thank you all. David Baldwin.
Bought this all-purpose knife for my elderly mother who has arthritis and difficulty with gripping and strength when using normal knives. She is delighted with it as it allows her to hold a knife for chopping and cutting in a different way and allows her to continue to cook from scratch for herself. The knife is very easy to hold and cuts very easily without needing much strength. Very satisfied customer who rates service and product 5 out of 5 stars. Mary Hargreaves.
I was very pleased with the fast delivery and with the products (plastic shoehorn and reacher) I ordered from you prior to my Total Hip replacement. The Items were exactly what I needed to help me through a difficult a painful time. I would rate them and your service as five out of five. C Pointer.
Very pleased with the speed of delivery of my ordered items, and the quality of the classic reacher. I would certainly use Essential Aids again. Anthony Curtis.
I have ordered a few items from Essential Aids now and I've always received fantastic service. Products have always been exactly what was advertised and perfectly packaged to avoid damage. Katie Longhurst.
The good grips products I ordered arrived in good time and were well packaged. They are exactly what I thought they would be based on the information on the website. The website was easy to navigate. The knife, fork and spoon are excellent quality whilst still being very comfortable to use. They wash well. Dawn Price.
I was thoroughly delighted with the speed of delivery of my order. The aluminium walking stick is of very good construction and I am delighted with my purchase. Russell Grant.
This Economy Over Chair Table was a replacement table for my aunt who has dementia. It turned out to be bigger than her old one but is much more sturdy and therefore safer for her. It has the facility to tilt but she will not use that. Jean Kennett.
The order was processed correctly and efficiently. The harley pressure-tex cushion was as described and suitable for the intended use. J Lambert.
We had an idea of the type of wheelchair we wanted and searched for it on the internet. We chose to buy from the Essential Aids website. The transaction was quick and easy, the Z-Tec Folding Steel Transit Wheelchair arrived within a day or two and has performed well. We're very satisfied with the whole transaction and the value for money is very good. David Shaw.
Very pleased with the z-tec heavy duty folding wheelchair, it is excellent value. No complaints. Came within two days and is very comfortable too. Violet Cutler.
The delivery of this walker arrived well in advance of the stated date. My mother in law has found it easy to use and very pleased with the comfort it provides her. Mrs K Cox.
Great value and the anti slip fabric roll is brilliant at stopping thing moving. Leah Batchelor.
Very pleased with the speed of delivery of the stocking aid and its quality. If required, I would certainly use you again. Anthony Curtis.
Have used this for the side of the bed. It's very strong so takes my husband's weight and enables him to get in and out of bed unaided by me. Sarah Martin.
These slipnott ferrules are brilliant and ought to be standard fit for all crutches in view of their non-slip properties on all surfaces, wet or dry. Full marks in every respect. Nigel Parry.
Really pleased with the kylie bedsheets sheets, very absorbent and easy to wash and dry. They stay in place which is really helpful. Staff are extremely pleased that they are able to support our client using this incontinence aid which has proved to be very good, especially with regard to protecting the rest of the bed by being so secure and absorbent. Cathy Lee.
I purchased the bath step with handle to help my husband get in and out of the bath. They are all I hoped they would be and more as he can also use them to get items out of the top cupboards of his built in wardrobe. Angela Wooley.
I had not realised that you could get longer leg adjustment crutches, so I am glad I found these. I am over 6ft. These are allowing me to walk and stand with a straighter back, brilliant. They are of a strong construction and arrived within the allowed time, well boxed. Easy to put together and adjust for height adjustment. Michael Brown.
Bought to use when recovering from hip replacement surgery. Clean and smart finish. Really pleased. Susan Stroud.
My mum is very very happy with the long handled combs and brush. She had frozen shoulder and couldn't do a lot of things as her range of movement was limited. I believe she found these aids extremely useful over the winter months and she's now on the road to recovery! Emily Goodhand.
We are very pleased with the aluminium channel ramps we bought from you, they are exactly what we needed. My husband is a wheelchair user since a stroke and there is one step down to his wet room and also another to our conservatory. The aluminium ramps are so nice and light to move and a good length so that the push is not too hard. The top sills go nicely over the raised doorsills. The width of each ramp accommodates both wheelchair and commode chair well and the surface is excellent. The only negative comment I would make is that the black shows up every crumb off the kitchen floor and the only way to get it clean is to get down on your hands and knees with a nailbrush and soapy water! On the other hand the black is nicely visible to prevent any inadvertent tripping over it. Margaret Green.
Just what I needed for my husband to use in our walk-in shower following major surgery. Lightweight yet sturdy and he feels safe using it. Prompt delivery, very pleased. I Webber.
Very pleased with purchase. Was later than promised but we were told of the delay and it was of no consequence. John Cheeseman.
Scheduled delivery for 7th May. Arrived 2nd May - perfect. Lorna Lumsden. Excellent item. A real help. Very quick delivery. Thanks. Arlene Berman.
I was delighted with the quality of these aluminium axilla crutches. They were delivered extremely quickly and well packaged. They are so easy to adjust! I can even adjust them myself which is wonderful! I have my elbow ones from the NHS but so much pressure on my wrists and shoulders I needed a break from those. My idea now is to use these Under Arm (Axilla) Type crutches and rotate usage with my elbow crutches. I like the under arm type as I can rest on them and still use my hands to get something out of my bag - I cannot do that easily with elbow ones. I find the underarm type easier when I cannot but any weight on my right leg. Julie Daniel.
The over bed table was for my mum. She finds it very useful and uses it everyday, I found the service to be very professional, efficient and I would use Essential Aids again. Edith Mary Barlow.
Fantastic service, product and price.very happy, thank you. David Pearson.
Being disabled myself, this company sent me texts the delivery period and time because they did as the stated! I would buy from them again :O)) Very happy. Tracy Hill.
My order was dealt with extremely quickly and the caring cutlery is very helpful for anyone with joint hypermobility. I would definitely use Essential Aids again, recommend them and rate them 5. Judith Woolnough.
The ultra narrow walking frame bought from you has proved to be more than adequate for our needs. Everything arrived on time and well packaged. William Seaman.
I would rate the inflatable rubber ring at probably 3. With hindsight I would probably have been better with the memory foam type ring though this partly did the job. Rosy Hewitt.
Very pleased with the palm protector which was for relative. It keeps palms dry as hand clawed due to stroke. Much cheaper than mobility shop I usually purchase from. Definitely 5 stars for quality, fast delivery and price. Barbara Young.
The permanent user crutches s are very good in many ways: Strong, quieter than two-piece adjustable crutches and although the moulded grips are comfortable they can be rather frustrating when you grab the left hand crutch with your right hand – it doesn’t fit! I’ve got used to that now though. I’d rate them at 4½ out of 5. Geoff Webb.
Thank you for the prompt service as always. I will continue to order from your company when I need anything again. Brilliant!!!! David Best.
Well made, strong and ideal for anyone with leg problems where a short rest is required. Also it is very comfortable and assists when trying to stand up again. An excellent purchase. Mr Michael A Foster.
Very happy with this product and as I'm bedbound it's now very easy for my carers to wash my hair. Has made a huge positive difference for me. Lolly.
All good, this is my 4th pair of comfy crutches and i would not use any others. If you are long time user or need them for shorter time dont look elsewhere. Greg Deyzel.
Order arrived well packaged in good condition and on time. Stella Neophytou.
Exactly what I needed, arriving very quickly. No complaints here. Even the C.S. dept. sped things up quickly & easily when handling the VAT exempt element of the transaction. They just needed a quick confirmation that the user of the product qualifies for VAT exempt status by simply stating the exhibiting condition considered a "relevant disability" by HMRC. Craig Whiteside.
The wheelchair fleece I bought from you is very good. Its softness makes my chair more comfortable and it keeps my back warm whereas previously I always felt a draught in my lower back which is also where my back pain comes from. Ann Wilson.
Ideal for cleaning my back. Thank you. Brian Hughes
The Weekly Multi-dose Pill Box came was very quick in arriving, very good service. Pill box is easier to use rather than the ones which come apart where there is a chance of actually losing one section.. Will most certainly use Essential Aids again when ever I need any more aids. Sandra Roberts.
Stool was higher than stated but was able to return with no fuss. The people I had contact with were very helpful, friendly and understanding. Would definitely use the company again. Pauline Badams.
Arrived very quickly and has been used all the time. The easireach is very useful with its features such as been able to attach it to my mum walking frame so she has it with at all times. Pam Dykes.
The Disposable Bed Protection Pads were just what I needed, even though I ordered the wrong size. The disposable pads tie up neatly for disposal. Kathryn Smith.
The multi-opener has been a godsend for me, my friend and my father-in-law. I first came across this in a charity shop, and found it great. Not seen anywhere else except with you. Definitely a 5-star product. Sheila Anscomb.
My soft grip comfort handle crutches have been a life saver - 10 out of 10! I broke my wrist a few years ago and when I tried out some ordinary crutches before my ankle operation, I found it very uncomfortable. Being non-weight bearing for 6 weeks after the operation put a lot of pressure on the weakened wrist. However having discovered the wonderful soft grip comfort handle crutches just made the whole uncomfortable, scary and inconvenient experience more bearable. Loved the red colour too. MRS M J BARNETT.
Had to cancel this order as the person it was intended for was admitted to hospital very ill. Essential Aids could not have been more helpful and immediately accepted the cancellation and immediately refunded my purchase price to my bank. Thank you for being so good. Highly recommended. Mr J D Walters.
The bed grab rail has given my 96 year old grandmother so much more confidence at night. Margaret Lynn Shaw.
I ordered the sock aid to use after a hip replacement and have found it very helpful. It arrived promptly and was reasonably priced. 5 out of 5! P Rushton.
Thank you for exceptional service. The trolley is excellent and I am very pleased with it and would gladly recommend it. S Robinson.
The deluxe folding walker that I bought for my mother is a huge success. She now has more confidence when walking outside. I give it 5 out of 5! Hilary SMITH.
The good grips rocker knife was just as described and very high quality. Delivery was very quick. Rating out of 5 is 5+. Deborah McEvoy.
The shower stool has been a god-send. Hubby snapped his Achilles tendon and the stool was brilliant in the shower, and wherever we went for the next eight weeks, it came with us. Great value as well. I'd score it 20 out of 5 !! Rosanna Cook.
The wheelchair bag is excellent and makes life so much easier as it holds quite a lot. I love the way it disconnects so easily. Rating 5. Elaine Sadler.
The raised toilet seat is more than adequate for purpose & good value for money. Customer service & delivery first rate. A Geller.
I’m very pleased with all the items. I’m not happy about having to resort to two sticks to walk but was able to adjust the two I bought very easily and they seem very sturdy. I give the product a 5 and I give you a 5 out of 5 for service and helpfulness. Alison Marnoch
The 45 degree angle of the grab rail made it perfect to fit to the frame of an external door, near the handle. A straight tube looked like it might hinder closure or be too tight a squeeze to the handle itself. In most spaces a straight tube should suffice, but in confined areas, to ensure adequate space for fingers & palm to grip, hopefully this will do the trick. I found it well made & looks durable. Graeme.
The Adjustable Wooden Bed Tray was absolutely ideal for using my laptop when I was ill in bed. The laptop goes on the sloping half and the mouse goes on the flat half. Locci.
The Good Grips Souper Spoon was our first purchase from you for my father-in-law who has Parkinson's Disease. Once we got the right angle on it, he found the spoon much easier to use than standard cutlery. We will be back for more cutlery items soon. Rating: 5/5. GLYN MOXHAM.
I needed this countryman shooting stick urgently as I was going away, I contacted the company and spoke to Sheila Barnes who was very helpful and understanding saying that she would ensure that it was dispatched straight away which she did. My order arrived 2 days later.Sheila was very kind and I am most impressed with the efficient service provided. What a lovely lady to deal with! Thank you. Margaret Wackett.
A Fantastic buy. I have just had foot surgery and I will be unable to get my foot wet for two weeks. With this wondeful board I am now able to shower. I had a couple of dummy runs, I left my leg outside the shower and pulled the shower curtain round and had it over my knee so the water stayed in the bath. It is a perfect fit, stays in place, does not move and very safe. I feel very confident with it. Mrs H Curtis.
Received the Item in two days and it was well packed. This is light weight but sturdy enough to support. A super item which I would recommend. Mr T.A.Carter.
The Aluminium Axilla Crutches are an excellent product. Very good price and very quick turnaround on delivery. John Parnham.
Just to let you know that I was highly delighted with my Soft Grip Comfort Handle Crutches. Being on crutches for life, it good to get something a bit different than the old grey ones. Had excellent service from you and will be buying from you again. Patricia Barrie.
The dorking stocking aid is brilliant. After being very reluctant to buy it and on its arrival skeptical on how good it would be I am so pleased. Definitely recommended. Michelle Nelson.
Big thank you for your help, (5/5 for your service), taking my order over the phone, when my efforts online failed. Hopefully I'll regain my computer savvy in time form my next order. Melvin Langford.
My wife is very pleased with the Stick 'n' Stay Mobility Handle and uses it every day. She could not use the bath to wash her hair and shower without it. John Jeffery.
We purchased the Cosby Toilet aid for my 88 year old father. It is a sturdy item which gives him more confidence when using the toilet. It can be lifted off the wc easily and moved out of the way so that the wc can be used normally. We would definitely recommend it. Valerie Butery.
Following a hip replacement, or for anyone with problems in bending to ankle level, this sock and stocking aid is exactly what is described - an essential aid. Simple design, easy to use, it is exceptional value for such a low price. I would rate this as one of the two most vital aids to help you through the recovery period, particularly if you don't have a partner who can help you dress. Derek Murkin.
I was and still am very pleased with the Wooden Bed/Chair Raisers. I have purchased them again because when I first had them they did exactly what I needed them for, and as it arose that i needed some more I had no hesitation in purchasing again from Essential Aids. They have been placed under my sofa legs and a single bed to enable my disabled grandson to visit and to stay over night, without them it was almost impossible. Vivien Berry.
Good quality item. This is my third of these in my lifetime. Found them invaluable since back surgery some 10 years ago. Nice sturdy stool, easy to adjust. Completely fit for purpose. Mrs Cathy Jarvis.
We were very pleased with the white walking stick and the prompt and efficient service we received from your company. Sheila Garnett.
The auto mobility solution is of very good quality and suitable for the purpose for which it was bought. Delivery was, as usual, fast and efficient. I would give the items and the service received a definite five out of five. William McIlroy.
The Active Reacher was purchased for my mother-in-law and she is certainly pleased with it. The light weight and easy grip were very much appreciated by her. Sarah Smith.
I was very satisfied with my purchase. The Harley Proform Cushion was exactly as described and very fit for purpose. Jill Usher.
This is a brilliant service. The universal opener is a great product. Easy to use website with a good choice of products. Speedy delivery. Joan Ballinger.
The shampoo cap was purchased for my 93 year old mother and it is excellent. We had difficulty in washing her hair and this cap solves the problem. Can't recommend highly enough. T S Fox.
The baby boa is helping my wife with some every day tasks that were proving difficult. I would certainly recommend your company to friends and family. I found the service first class. Roger Ahearn.
Fast delivery. At last I can have a good nights sleep. David Ainley.
Love the moulded handle grips, very sturdy in the hand to hold, and the adjustable sticks are easy with the clips and pins system. Overall, 5 stars. Miss Helen Lawn.
Due to injury I contacted Essential Aids to ask for these to be sent sooner than the expected delivery date and they immediately responded with an email promising to ship them to me the very next day. I ordered these on Sunday and received them on Tuesday as promised! Delighted with the quality of the crutches and rate Essential Aids as first class! Would highly recommend! Zoe Oxford.
Sue Barter. I cannot believe this, but the day I received an email saying my order had been despatched, I received the goods, and that is in Jersey. The crutches are exactly as described. Excellent service. Thank you.
I was impressed by Essential Aids service in ensuring my purchase was free of VAT when I provided proof of my disability. I needed a small, sturdy and alterable stool for my walk-in shower and this product ticks every box. It arrived fully assembled and is ideal for smaller disability bathrooms and great to sit on or push to one side when standing. A brilliant product from a great company! Will be using again. Ms Rachael Bouvard.
Order placed on Sunday, despatched on the Monday and delivered on Tuesday. My telephone enquiry swiftly answered. Superb service indeed. John Wright.
Very High Quality Crutches! Very prompt delivery! Mr D R Moore.
Excellent service-the item arrived promptly and is a perfect aid to my wife. I can highly recommend Essential Aids for promptness and efficiency. Professor Michael Streat.
Excellent product. I have arthritis and have difficulty getting in and out of bath. I feel safe now! Miss Janice Pitkethley.
Spoke to Essential Aids on the phone and they were very courteous and very reliable. would shop with them again. Louis Terence O'Dowd.
Excellent service. My daughter was reduced to hopping around on one leg and I emailed after ordering to ask if there was any chance they could despatch the same day which they did - we are very grateful!! Mrs J Jordan.
We purchased this EZ Adjustable Bed Rail With Pouch for my father and he is very pleased with it as it gives him a sense of security, as he had rolled out of bed on two occasions. The only slight problem was that he found it difficult to lean over and pull the rail up once he was on the bed. He solved this by attaching a length of string to the rail with which he can pull it into place. It seems a well-designed product which suits its purpose very well. L Witton.
This ws delivered within two days which was excellent for me as just home from aa hip replacement and hooks on walking sticks. Marion Godbold.
I ordered the item on 4th Feb - predicted delivery date was 12th Feb, but the item arrived on the 7th - amazing! Mrs Jean Langley.
Great service and very quick delivery which makes a change to some of the other delivery services that are about. Keith Holmes.
Item arrived quickly and was just as described. First good night sleep in a long time thanks to the Blanket Cradle. Wish I had bought one quicker. Perfect. Miss A Beattie.
Was more than sattisfied they were what was disscribed strong sturdy well made i will not be frightened to use these when need be. Dorothy Webb.
The delivery was delayed by the heavy snow during the delivery week and not by the inefficiency of Essential Aids. Product as described. Mrs J A Stephenson.
It did not come as scheduled. It had been delivered I was told and that a neighbour had signed for it. I had not received it and none of my immediate neighbours had the name of the person who had signed for it. I must praise Sheila Barnes of Essential Aids Customer Services who arranged for a new item to be delivered. I received it next day. Thank you very much for such prompt action. Mrs.M.Thomas.
My wife stayed in waiting and my mother in law was disapointed as it did not arrive on the appointed day. arriveing two days late. Alan Nicholls.
Delivery estimate was 31st to 4th which was fine, phoned my gran on 30th to let her know to expect a delivery. She said ohh another one! Turns out it had arrived the day before. Great service. :-D. Lynne Edwards.
Great item, great for my mum who has very sensitive legs and cannot stand bedclothes on them, would use again. Nicholas Bradshaw.
This certainly does the job of keeping heavy bedclothes off you, and it is easy to assemble and adjust. It is robust enough to support heavy bedclothes. Storage is straightforward as it slides under the bed with the top part over the mattress when not in use during the day. Mr Nicholas Timmins.
THIS ITEM WAS WELL PACKAGED AND OF VERY GOOD QUALITY, EXCELLENT VALUE FOR MONEY. JOHN ROBERT FILER.
Item was delivered promptly... item was damaged. Kathy Gregory.
[reply from customer service: this item was damaned in transit but the issue was resolved quickly and to the customer's satisfaction]
The delivery was within the dates stated which was in fact very quick. I had reason to contact Essential Aids by email. Their reply was by return, they were courteous and resolved the issue completely. I would have no hesitation in using them again. Deborah Di Marco.
Didn't arrived by 21.01.13 although it was despatched on 15.01.13. As soon as I reported, I got a prompt email advising that a replacement would be sent by recorded delivery - can't say fairer than that. Sylvia Freel.
Fast delivery, friendly customer service, I had been on crutches before Christmas, sent them back so somebody else could use them, with on/off days I decided to buy myself some so if the need arises, I have my own set. Would certainly recommend your company to family and friends. Miss J.
Everything fine, except I was a bit puzzled by a white plastic gizmo included without explanation. I assume it slips onto a leg of the stool as a crutch or stick holder, but haven't got round to investigating yet. TRISHA PUTWAIN.