Delivery

The vast majority of orders placed before 1pm are despatched on the same day.

Typically, delivery is within one or two working days. 

Occasional delays caused by items going out of stock are possible, but we work hard to keep these instances to a minimum.

If you do not hear from us within a week of placing your order, please feel free to get in touch.

Most orders are despatched by courier and will require a signature, while certain low weight items may be sent by Royal Mail.

Handling, carriage and packaging charges

Three handling, carriage and packaging bands apply to goods sold through essentialaids.com. 

Goods total £0-£9.99 = £1.99; total £10.00-£49.99 = £3.99; total above £49.99 = £4.99.

The band applicable to your order will be visible in your basket when you checkout.

Enquiries about delivery of specific orders

If you have a specific enquiry about your order, please email info@essentialaids.com quoting your order reference, and we'll be happy to help.