Essential Aids - The UK's online shop for daily living aids | Click here to return home
2004 est

Contact Us - we're here to help

We welcome feedback from our customers, so if you have any queries, questions, problems or comments concerning essentialaids.com, please don't hesitate to get in touch.

We would be grateful if you could use email in the first instance - this will allow us to respond in the most efficient way possible.

If you would like information relating to a specific order, please try to include the order reference, along with the name of the person in whose name it was placed.

Please note that our administrative office does not have a showroom at this address.

Email customerservice@essentialaids.com
Phone 01273 719 889
PLEASE NOTE:
Lines are open 9am to 3pm on work days
Whatsapp or SMS 07400 434 550
Letters & Cheques Essential Aids Admin Office
Unit 1, St Georges Court
St Georges Park
Kirkham
PR4 2EF
Returns Click here for all Returns
Warehouse Essential Aids Fulfilment Centre
Unit 2, Bruntcliffe Trading Estate
Howden Way
Morley
LS27 0TF
Quotes & Trade sales@essentialaids.com
Purchase Orders purchaseorders@essentialaids.com
Accounts & Invoices accounts@essentialaids.com
Remittances remittances@essentialaids.com

Registered company head office address:
Essential Aids (essentialaids.com) Limited: Essex Office, Millhouse, 32-38 East Street, Rochford, Essex SS4 1DB.

© 2026 Essential Aids (essentialaids.com) Limited. Registered in England and Wales (No. 05294779). Registered office: Millhouse, 32-38 East Street, Rochford, Essex, SS4 1DB.
Essential Aids (essentialaids.com) Limited is an appointed representative of Mark Bates Limited t/a Premier Care, Premier House, Londonthorpe Road, Grantham, NG31 9SN, which is authorised and regulated by the Financial Conduct Authority (No. 308390). Essential Aids acts as a credit broker, not a lender.

PayPal Credit and PayPal Pay in 3 are trading names of PayPal UK Ltd, 5 Fleet Place, London, EC4M 7RD. PayPal Credit: Terms and conditions apply. Credit subject to status, UK residents only, Essential Aids (Essentialaids.com) Limited acts as a broker and offers finance from a restricted range of finance providers'.
PayPal Pay in 3 is not regulated by the Financial Conduct Authority. Pay in 3 eligibility is subject to status and approval. 18+. UK residents only. Pay in 3 is an unregulated credit agreement. Check if affordable and how you will repay. May make other borrowing more difficult or expensive. See product terms for more details.