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Coronavirus Information

Our team at Essential Aids is able to keep working and supplying you with the goods you need.

We would like to extend our very best wishes to everyone during this difficult time.

Please feel free to place orders and contact us as normal.

While our own staff are working at full capacity, it may be that our distributers and couriers are stretched and deliveries take longer than usual.

Please bear with us if this is the case with your order.

Sheila Barnes, Essential Aids Customer Service

Contact Us - we're here to help

We welcome feedback from our customers, so if you have any queries, questions, problems or comments concerning essentialaids.com, please don't hesitate to get in touch.

We would be grateful if you could use email in the first instance - this will allow us to respond in the most efficient way possible. 

If you would like information relating to a specific order, please try to include the order reference, along with the name of the person in whose name it was placed.

Please note that the details below relate to our administrative office, there is no showroom at this address.

  Email customerservice@essentialaids.com
  Phone 01273 719 889
  Post Essential Aids
    52 The Droveway
    East Sussex
    BN3 6PP
  Business enquiries business@essentialaids.com
  International sales international@essentialaids.com



Registered company head office address:
Essential Aids (essentialaids.com) Limited: Essex Office, Millhouse, 32-38 East Street, Rochford, Essex SS4 1DB.