Latest Customer Reviews

The leg lifter is such a simple idea but has made all the difference! B Bennett.

I have a two bedroom apartment but only one toilet so it was always a worry for me. Eventually I bought the commode and now have peace of Mind. It is also very useful as an extra chair when needed. I Newbery.

My query about stock was answered quickly. Delivery of the Foldeasy toilet frame was also very quick. It is a very useful piece of equipment which we took on holiday to a hotel. It folds in fairly flat, the carry bag (separate purchase) keeps it discreet and easily transportable, but don't expect it to fold down to camping chair size. S Matthews.

The shower seat is going to do just the job and delivered within two days. Super impressed! C Heaton.

The rollator I ordered was well constructed, good appearance, compact and useful in the home. R Botham.

The multi holder is a really useful aid. Easy online ordering and quick delivery. S Parker.

I purchased the walking stick after having an acute flare-up of osteoarthritis in my knee I was unable to walk for three days. it totally knocked my confidence and felt unstable so needed the walking aid. It also looks pleasing in a lovely red with silver pattern. K Hollands.

Easy Velcro-type fastening behind the neck makes fitting simple, and as the description says, it wipes clean easily. P Sturridge.

Unable to give it to the stroke survivor yet, due to two care home staff testing positive for the virus. But impressed by correspondence after paying and speed of delivery. The frame has adjustable height, so I am sure it will be suited to the person, who specifically asked for a narrow one. P Thomas.

Brilliant service from the team. Really helpful and ensured prompt delivery as my patient was really desperate for new ferrules. Very pleased with quality. Thank you very much. L Dyson.

My mother, who is in a care home is delighted with this anti-slip tray. I got her the smaller one which is ideal as she can't carry much in one journey.

Bought the bath seat to help my husband, who has a disability, to bathe independently. Takes a little time to get used to showering while sitting but definitely much safer than standing. The seat (12”) is very sturdy, easy to clean and suckers on feet keep seat stable. Would recommend. V Fifield.

The support cushion I ordered added the correct height to my feather-filled armchair. It sits too low for me now. As I've got osteoarthritis in my left knee, it's very difficult and painful for me to stand up. I'm so pleased that I can sit down with my knees at a 45 degree angle. C Weeresinghe.

The bath board fits perfectly and doesn't slide when sat on. Happy to recommend it to anyone thinking of buying. A Minshull.

A quick Google brought up the advantage bed rail. It works. It's well made and strong. I wish I'd thought of this before. M Sisson.

Just what my husband needed, nice chunky handles which he can hang onto. H Hurt.

Very pleased with the shower chair, so easy to put together and dismantle and very sturdy. Also extremely quick delivery. J Lambert.

Mum loves the walk frame basket. A Jones.

The table is well made, it looks good, it was simple to put together, it was easy to order and arrived within 2 days and it has been such a huge benefit to my dad who has dementia and my mum who gets some relief from his many demands to pass him this that or the other. My dad absolutely loves it as he loves having his things so close at hand and he loves the tilt function which is simple and easy to you. It’s been the best money I’ve spent in a long time and I’m grateful it was so easy to order and quick to arrive. Thank you and I highly recommend it. N Harlingten.

The memory foam pillow is so comforting. I suffer with arthritis in my neck and this offers some support, especially when curled up with a good book or watching television. J Cummings.

Bought the matting for our newly built wet room. My wife found the porcelain floor tiles a bit slippy hence the purchase. Could not recommend it more highly. Good size and does exactly what it says on the tin. 5 stars all round. R Robins.

I love my leopard print set it fits my walker a treat. L Kirk.

The outdoor grab rail looks very substantial. J Wallace.

I fitted the bed rail I bought on a single bed and am very pleased with the result. It was easy to assemble and with the straps around the mattress it is very firm and stable, and does the job very well, giving the user confidence. The package was received within 24 hours of making the order. First Class all round! J Rimmer.

Can now shower safely - the wall mounted seat is an excellent product. R James.

The supergrip utensils were just what I need to help my dysfunctional left hand! C Godden.

The plug tugs are fantastic aids, worth every penny. M Hobby.

Just as seen on screen. Went together OK had to put the legs up to max because of my spine and found the shower stool very comfortable and safe. T Babb.

The rubber ferrules were just what was needed. S Bailey.

Fantastic service. Can't thank you enough. My mother is delighted with the indoor rollator, so delighted she now has two! S Simms.

This is the second one of these I have had. Tried others after my first one split after a lot of use. The type with strings don’t come close for ease of use. I have arthritis in feet and spine, this is a godsend. R Potter.

Ordered a Days Light Rollator on a Friday morning of a Bank Holiday weekend, and it arrived Tuesday midday. Excellent! The Rollator is light, very manoeuvrable as the front wheels turn in all directions. Both the basket and seat are useful for transporting mugs of coffee and plates of food! Very easy to assemble. In fact, an excellent product that has greatly improved the quality of my 98 year old mother's daily life. Thank you! P Bayley.

Excellent speedy service and good price. Green colour fits in well with outside fixing wall. C Kitson.

The product arrived in good time and was relatively easy to fit to the bed - it is really a two person job. My wife is still getting used to the bed rail but I think it will definitely help her to get in and out of bed without assistance. In general, I feel it was a good purchase. J Hardie.

It wasn’t going to be for me but due to illness I now need it and I am so pleased with it. The rollator makes you feel safe when your confidence is low. L Tilley.

I was advised by my social care worker to buy this arthritis grip cane as the one I was using didn’t have the handle like this one does and it was causing more pain as I have rheumatoid arthritis. This one is so much better to use. Very glad I bought it. J Collinge.

PERFECT just what I wanted. Great delivery. Couldn’t be bettered. D Hunter.

I have hyper-mobile joints, my wrists being included in that, so chopping food can become painful. I’ve only had it a few days but so far I really feel like it’s a far more comfortable position to hold my wrist in. The only thing I would say is that it would be great to have more selection of knives for different things. I appreciate this is a bit of an all rounder but it’s not brill for slicing peppers for example. It works fine but doesn’t compare to a non-serrated sharp knife. Overall it’ll be a great addition and make things easier for me on a daily basis, just wouldn’t mind a variety of these shaped knives as I’d definitely buy them. L Morter.

The bathboard is perfect for having a shower in the bath which is necessary following my hip replacement. Arrived on time, easy to assemble, easy to clean, good price. J Bradbury.

I bought the perching stool, with-arms version - it’s just what I need currently. Delivery very prompt, so good all round. E Newman.

We ordered slippers for my mum in law who has very swollen feet and ankles and was finding it impossible to wear anything on her feet. They fitted well, are warm and comfortable and she is delighted. They were also a reasonable price! J Winston.

I have received my order of the Walker and I am so pleased with it. It is perfect and I couldn’t wish for better quality and service. P Craig.

Feel a bit of a fraud really! This product is obviously for people far less able than I am. Very well made, all fits together without drama using the clear instructions provided. I use it in place of stool, which my wife deemed unsafe as the seat was very slippery when wet. I can now sit in front of the shower in perfect comfort without any risk at all, bliss. Delighted with purchase at very competitive price and pre sale service from Essential Aids was excellent. M Nash.

Coccyx Cushion - helps a lot. But not completely. But I'd buy another one. D Lowman.

This toilet seat is perfect. I bought one with a lid and I consider this essential if you like to feel comfortable with visitors to your home using your 'loo'. It not only lets you remove your existing seat but it makes it so much easier to clean - just pull off clean and then push back on (perfect). It is comfortable to use for myself, and for my husband who is disabled and DID find toileting difficult, but with this seat there is no embarrassment. M Watt.

Purchased for a Z-Tec folding wheelchair, and it fits perfectly. Two wide Velcro strips on the base ensure it stays in place, the front edge is chamfered which will increase its lifespan and it’s really comfortable in use. Delivery was incredibly quick too. J Livingston.

It arrived quickly. I was able to get into the bath after two weeks due to a fractured leg. It's perfect for the extra height needed to lift out off the bath . Highly recommend this company. B Hyatt.

The only reason this didn't get the fifth star from me is that the plastic handle, though substantial and comfortable, is inclined to become slippery in use. A roughened surface would enhance the grip. Otherwise this is an excellent product, with bristles the right length and texture (which not all are), the handle the right length and curvature. And as a bonus, it just happens to match my bathroom, so I'm well pleased. B Young.

Excellent service and extremely quick delivery. Very happy with the rollator. N Bates.

I think the tap turners are excellent. They help me to turn the taps off. I have no strength in my hands. M Crook.

Rails have very good grip. Have installed many Essential Aids grab rails. Popular with people who have limited mobility. C Parsons.

This is a very sturdy perching stool and excellent value for the price. It is really easy to adjust the height and the front of the seat slopes down at just the right angle. This was purchased mainly for use in a kitchen with a tiled floor and the rubber feet provide a secure non-slip grip which is essential for confident safe use. It is solid yet not too heavy to easily move to other rooms if needs be. Very pleased with our purchase. L Dobson.

Only place I could purchase adult under arm crutches. Very pleased with product and service. T Mallan.

Excellent crutches. They are very comfortable to use, easily adjustable and sturdier than those from the NHS. They will transform my six weeks with a broken leg! S Marshall.

Although I haven't used this yet, it appears to be well made and will do the job of getting two elderly ladies out and about after a year 'locked' up in their homes. Can't wait to try it out. Seems lightweight and easy to fold. Excellent and sturdy so far. M Phillips.

The Wheelchair arrived within 48 hours of ordering which is great service, the wheelchair itself is of good quality and at a good price compared with competitors. I arrived home after a couple of hours out to find the wheelchair in its box on the front door step. Anyone passing could have taken it. I am not sure which courier was used but this is not acceptable. H Robinson. Reply from Essential Aids: Please accept our sincere apologies - we have taken this up with the courier on this order and they have assured us that it is a one-off and won't be happening again.

Excellent product better than the one it replaced. Would highly recommend both the service and the product. E Bye.

Great service and delivery, very sturdy machine with large wheels, should prove good on gravel in garden. A bit too big for getting around inside my bungalow but outdoors will be very helpful. D Clark.

My loo was rather low and I found it a bit of a struggle to get on and off mostly because of back troubles and hip surgery. The height of the seat is adjustable so now I find it's so easy to get on and off with no discomfort at all and my sitting posture is much better too. F Waldron.

Really pleased with product. Works well. S O’Reilly .

Very prompt delivery and good quality item. The bath seat is very sturdy and helps my husband considerably. C Galloway.

Walking frame works well - easy to manoeuvre around the house. M Sutton.

I am about to have a hip replacement and am in constant severe pain. This toilet seat has helped tremendously: the right height (4 ins), sturdy, comfortable and well worth the satisfactory cost, Thank you. K Mobbs.

The rails were exactly what we needed for our rear door steps, which can get very slippery when wet and our balance is not what it was! Robustly built, surprisingly unobtrusive and at a fair price, supported by quick delivery. Highly recommended. G Hunt.

Received the rollator this week. Was very pleased it arrived quickly and pleasantly surprised how well made and robust it was. It has been used regularly and i am very pleased with my purchase. S Laverick.

Great product and fairly sturdy. Only issue is that the table top is slightly tilted but we've worked around that. P Capon.

I have bought a few things recently from Essential Aids and I have been very pleased with the service and value for money. Everything has been delivered promptly. The walking stick is good quality and my grandfather is very pleased with it. P James.

Good quality, easy assembly. Great item, great quality and well worth the money. Large area on table so plenty of room to read papers and have cup of tea on the table. The wheels are lockable if needed. S Norris.

We bought this walking frame basket for my grandfather and it has been a godsend for him. It is easily attached with the velcro strips and the added insert is excellent for transporting cups. It is very lightweight so doesn't hinder the movement of the frame. S Norris.

Sock aid works well and takes a little getting used to but must put talcum powder in it to make it slide well. B Naylor.

Wonderful product lightweight but strong easy to adjust reliable rubber shoppers on base. And a fair cost. Delivery was fast and ordering simple. Customer service was excellent too. M Paynter.

Mum's ability is still a bit lacking and has not yet managed to use the walking frame. However, I am highly satisfied with the quality and price of the item. Would definitely recommend Essential Aids. J Harris.

Bought a rollator for my husband - arrived very soon after ordering. Lightweight and very easy to use. Excellent!! L Mclaughlin.

Collar – is OK as no collars are ever comfortable and always press into the chin. Fairly easy to adjust and put on. Rated 4. Speedy service from yourselves in answering my queries and in sending the items out quickly – thanks for that. E Wynn.

I have been looking to replace my Twister Grips for ages and could not find any. These are just the job and brilliant. P Lonsdale.

This stool looks really great and the wood is protected well from water ingress. Needs a cushion for a longer shower, but as a younger person who doesn't like the look of typical disability products, it is a stylish and functional addition to the wetroom. A Cansdale/

Brilliant customer service as I had an initial issue with the payment method, which was completely down to my error. I was called back quickly having left an answer phone message and I was offered to order over the phone which I accepted, and the crutches were delivered to me the next day. Just over 12 hours from ordering to delivery was impressive. As for the crutches, I decided to buy the slightly more expensive brand, which was still excellent value compared to some other sellers. Very stable, easy to set up and no rough edges or exposed fastenings to snag on your clothes. I think they are excellent quality considering the price. Very pleasant experience all round, thanks. A Brooks.

The shower stool was just right for me. J Hayter.

Excellent product and service. Highly recommend this rollator. A Mckerrow.

The table is sturdy and easy to assemble, quick delivery. V Sedge-Jones.

The loo seat was easy to install by me and fits perfectly. J McKeown.

The cup makes drinking easier when unable to tip head back, the lid/spout prevents spills and the transparency helps to monitor fluid intake. The interior angle between side and base is tricky to clean adequately, the large handle grips and the large flat base are well thought out. J Holiday.

Totally happy with the seat. Cannot believe what a difference the height gain has made to comfort and mobility. D Becker.

Excellent product and service. Prompt delivery. Just what we wanted. S Riffel.

I actually thought the colour was grey, it wasn’t a bother as mum loved it. A Fow.

Wheelchair cape fits well and is lovely warm and cosy. J Pownall.

From a very happy customer! The grab rails arrived next day, truly excellent quality and easily installed. M Setchell.

The good grips jar opener - opens jars with ease - especially good if you have arthritic hands. Would recommend this item. Quick delivery too. W Simpson.

Received order very quickly. Delighted with this walking stick. Can adjust to just the right length and feels sturdy in use. A Marsh.

The net sponge is a useful and simple aid. Makes showering a pleasure again not a pain. E Jones.

Completely satisfied with stool and an excellent firm to deal with. The service was prompt and efficient. B Thomas.

Good product, easy to use. B Simms.

Table is just what I wanted. Very sturdy table. Lots of room to work on. Excellent price and excellent service. T Abel.

Very fast delivery. My mother has used this walker every day indoors and out. Since she got it's been great to be able to use this as a wheel chair too. M Miller.

Shoehorn is a perfect fit! Speedily delivered too. P Hogarth.

Thank you for your brilliant service, I will look to purchase further items from you when required. G Cosby.

My husband is fully satisfied with this Rollator and Essentialaids as a Company. Prompt deliver service. Great piece of equipment. This has made life so much easier. G Brendal.

I can only give four stars, because we had an issue with the legs which in fairness was resolved quickly. S Steele.

I am delighted with the walking frame - all the more so that it was made in the EU. It was exactly what I was looking for being narrow and light weight just right for a 93 year old. M Saunders.

Very good support. S Bennett.

It does what it says, very useful. T Jennings.

So far the crutches seem good quality and comfortable to use. The delivery was fast and efficient. H Harley.

Prompt service and delivery. The inner circumference is smaller than our toilet seat rim so the padded seat moves a little. It makes sitting on the toilet for a while less uncomfortable. S Morley.

Ordered on a Tuesday, arrived two days later. Perching stool was easy to put together, cannot fault at the moment. V Henry.

Very happy with my shower stool it was easy to to put together. Service was very good. Would order something again. Thank you. R Windebank.

I was very impressed with the excellent service I received recently. The product arrived the next day even though this was not promised. The company went out of their way to help me and they were a pleasure to work with. J Saunders.

You have been amazing with every purchase I have made and made me feel not only valued as a customer, but you also go the extra mile to let me know what's happening. You deserve 10 stars, and I wanted to say take care and stay safe and I can see and have experienced how much you care about your customers. J Webster.

Thank you very much for sending the frame stoppers so quickly, I'm very grateful. I have just received them and they are perfect. With my kind regards and sincere thanks. M Chatfield.

Compact and loud. Great value for money. W Parkin.

I would just like the thank you for the prompt and efficient service that you provided, the delivery driver even took the commode upstairs for my mum which was really good of him , thanks very much. R Rees.

I only ordered yesterday and it has just arrived 9.10 Friday. What brilliant service. Thank you so much. P Humphreys.

Just a quick note to say I'm so so pleased with my over chair table it has helped me so much, and made a huge difference to my discomfort. Very pleased amazing product. J Webster.

Thank you so much for the quick delivery of the clip on wheelchair cup, it was very well received by my friend. I found the website helpful and as someone whose not brilliant shopping online, I found no problems. Christine Mallinson.

My trolley arrived today. I was just preparing my lunch and was able to unpack the trolley and make use of it immediately. I was able to carry all of the items for my lunch from my kitchen to my front room where I eat at the same time without having to make two or three journeys! J Fisher.

Very sturdy and strong wheelchair. S MacDonald.

The footstall and is very nice. P Jerome.

We are delighted with the assist frame. It's a little narrower and not so deep as our other one this one being daintier is more suited to the en-suite. B Bradford.

Thanks for the prompt delivery of my walking frame. Great service, great product, great value. 5 stars. M Wynne.

I’ve always had an excellent service from you. W Smith.

The bed caddie arrived promptly after placing my order. It helped my husband when trying to sit up/getting out of bed but because his condition has got worse he now has a hospital type bed. Thanks to Essential Aids for being so friendly and helpful. M Pearce.

We received the solo bedstick item promptly and in good condition. Fit exactly as the details and pictures indicated, it has helped my wife no end. D Fernie.

The cushion has been really helpful and it is very comfortable. I had a painful hip joint from sitting on a hard chair at the computer. After two months of using the cushion I am pain free. I'll be using it periodically as a preventive. I rate it at 5. C Turner.

Thank you so much for the prompt delivery of my shower chair, we are very pleased. V Walton.

I suggested getting something like this to my disabled husband some time ago and he said no, it wouldn't work. How wrong he has been proved! It is brilliant! Previously I was washing my husband's hair with him facing forward and almost pulling the basin off the wall trying to hold on to it. I would rate it 10 out of 5! D Edwards.

Very pleased with the slippers - rating four out of five. O Meaden.

Pleased with all products, particularly the corner stool for the shower 5*. A Eldred.

Grab rail for bath, looks good and is secure. Very impressed with suction shower rail, however only works on smooth tiles, we have taken it with us when staying elsewhere. F Baines.

The commode we purchased was for a disabled relative who was able to come and have a short break after a long time in lockdown. It was ideal for the bedroom and made her life easier. A strong and secure piece of equipment. Delivery was efficient 5/5. D Williams.

The cary cutlery arrived promptly and were exactly as stated. They have been very useful and of good quality . I'd recommend both the products and the company. P Birtles.

The commode we purchased was for a disabled relative who was able to come and have a short break after a long time in lockdown. It was ideal for the bedroom and made her life easier. A strong and secure piece of equipment. Delivery was efficient 5/5. D Williams.

The item ordered was exactly as advertised and good quality. Will use Essential Aids again. R Hudson.

An excellent simple, very effective, and easy to use product that’s great for people that cannot otherwise bend down far enough to put socks on. The easy pull sock aid is huge aid to independence! D Blackburn.

Everything is fine - my husband was in hospital and the items were invaluable went he came home. D Saunders.

Bath seat purchased for my 99 year old Mother in law. It has been ideal and has greatly assisted her. Many thanks. A Lewis.

Very happy with the product and the pillow has genuinely made a huge positive difference to the issues we both had with our necks. 5 stars! A Field.

Such an amazing chair! It’s blue and has a basket perfect for all my Taylor swift CDs! Loved it in the mall and zoo had my cat eye sunglasses on and I was the cool kid all of a sudden? Grandma out! L Patrina.

Cup works very well. Patient manages to use it without any mishaps. I would rate it 5 out of 5. I Chapman.

I purchased one 6ft suitcase ramp from you. Excellent, but could not understand such a high quality ramp at such a low price, well done. Service was also excellent! P Baston.

My mother is very pleased with her new walker. It is very light and she finds if easy to manoeuvre. I would give the product 5 out of 5 stars. M Fuller.

They are exactly as described and feel sturdy. The shower chair folds easily and locks in place with a reassuring clunk. V Ramsay.

The flannel strap is a great help to my father, allowing him to wash more easily. The only comment I would make is that it would be really good if it was longer as with reduced mobility he still has to bend his arms a little too much to wash effectively. Would it be possible to increase the length or offer a extra long version? This would make washing even easier. But generally pleased. 4/5. J Tubb.

This is the second time I have purchased goods from yourself and I must say once again you haven't let me down, super fast delivery item was was packed and shipped next day. If I needed to rate my experience it's five stats all the way. A Norton.

My mother is very pleased with the table and it was very easy to put together. G Wills.

I do pilates, via Zoom at the moment, and our instructor advised us to buy an Overball. It has been very useful, is easy to Inflate and deflate and good quality. M Whitelaw.

I placed my order with Essential Aids on the 9th June. At the time of order I had a couple of queries which where answered quickly and efficiently. The order process was easy and the chair was rapidly dispatched. My wife who the chair was for and myself are very happy with the chair which is easy to manoeuvre and position in our walk in shower. The only criticism I would make is that the removable arms can be difficult to reinsert, if removed, otherwise we are extremely pleased with the chair and its finish. G Kirk.

Garden Kneeler - good, thought the kneeler bit could have been a bit thicker for the price, hope it lasts. But overall everything is fine. J Byford.

I'm pleased with the items I ordered from you. Extra long bath mat - 5 - very good I have it I the shower. Possibly a slightly wider one would have been a little better but it’s OK. J Crawley.

The Walmer shoes I bought are a delight. Extremely comfortable wide fitting shoes, with the forefoot in a soft elastane, they look and feel stylish. The only drawback is that they cannot be worn in wet weather. Five out of five. K Keats-Rohan.

My 5 year old has cerebral palsy and this is by far the best cup we have - and we have tried all sorts. We don’t use the lid but the tilt it perfect and she is able to hold it despite limited use of one hand. T Robins.

Good purchase in that the top stays on when the mug has hot liquid in it, and is easy to remove for washing up when empty. I’ll give it 5 out of 5. A Philpott.

I did also want to say thank you so much for the brilliant service with my order mum is delighted with the chair and amazed at how quickly it arrived (and quite relieved no assembly required). It is very much appreciated. H Huddleston.

The product was great, easily fitted and arrived very quickly given current circumstances with the lock down. M Tasker.

I ordered the Economy Powder Coated Grab rail before mid-day Thursday and received it before mid-day Friday (less than 24 hours later), 5 star service. I can now get it fitted before the mother-in-law is released from hospital Tuesday. The item itself is a study, well made product. This equals the quality of anything I could find locally but at a better price, another 5 stars. It's a good product. I would certainly recommend it and Essential Aids. P Tregidga.

Thank you the bottle / can openers are great and very handy. A Ashdown.

The walker is a great hit despite being told it wasn’t necessary! Managed a full mile for the first time in months. R Sanders.

Very good bed rail, sturdy, well made, especially very good having legs to the floor for added safety. Gives safety whilst in bed and helps me get out of bed having mobility problems. Could have a couple of more height adjustments for both higher and lower mattresses but has caused no real problems. T Jenkins.

I purchased some specially adapted cutlery for my aged father in law, after he suffered a minor stroke. They arrived very quickly and well packaged. As he suffers weakness in his right hand, the thicker grips make them easier to hold for longer periods. I applaud your quick delivery, excellent quality, and good value for money and will certainly use your company again if the need arises. Thank you very much! J Roberts.

The dysphagia cup was excellent. rating 5. E Barnes.

Knife arrived safe & sound! Thank you so much for such a great service! L Saunders.

Everything is fine. Definitely buy from company again. H Harwood.

I am happy to let you know that I am perfectly satisfied with the scooter bag that I ordered from yourselves, it was delivered in the time frame that you predicted and was in excellent condition and securely packaged, all in all an excellent example of how a transaction should be completed. A Taylor.

Essential Aids 5 stars plus. A great aid to two elderly people. Many thanks. A Pugh.

Perfect for sitting down across the bath after back operation to wash hair. Light to carry but stable enough to sit on. Easily cleanable. M Frass.

The shower chair is good, love the fact that it is adjustable. I would rate it at a 5. A Villa.

I recently purchased a SR8 Rollator from you and found the product very helpful. I give you five stars for the product also the speedy delivery and helpful advice over the telephone. J Podger.

The lady is delighted with her folding walking stick. She has been able to walk down the street feeling more secure. Thank you for prompt service. M Johnston.

The reacher is a very useful piece of equipment to have in the house - for fetching things back that have rolled under a piece of furniture or to hauling a clock off the wall when it has to be changed to summer/winter time. The grip is reliable. V Chambers.

Thank you for the bags, they arrived this morning and I have used them in this morning for my shopping spree. They worked very well. K Grant.

It was exactly what my husband needed to assist with daily living in comfort. Now he doesn't have to call me every time he drops something so I am delighted. P Simpson.

5 out of 5, great service ,happy with the product . T Allen.

The wheelchair ramps we bought haven't been a problem and fit into the car boot, which was the main thing. P Kant.

We have had 3 bath steps for help getting in and out of the bath as I can't bend my knee very much and they have been very good. I would give 5 out of 5. S Higgs.

No real problems with my order but took three days to arrive rather than two. W Graham.

Delighted with the speed of service and the quality of the product. Can now get outside using my rollator without any problems. 5*. J Summersgill.

I ordered a Handsteady drinking cup for a relative who has Parkinson’s Disease. It arrived promptly. Unfortunately it wasn’t as useful as I had hoped as he can’t see and couldn’t work out how the handle moved. I will be happy to use this company again though. A Dean.

Lovely product. Can be used in several ways. Good service/delivery. 5/5. I Telford.

I would give a rating of an excellent service ( 5 stars). The customer service is excellent - a very caring service, where you have understood the difficulty with my mobility needs and have always been happy to help me. You have kept me updated with the order and the item was delivered in an excellent condition and I was given a date of delivery, which was helpful to me. The item is very well made and the quality is excellent. I ordered the under-arm crutches and found it very useful to have the height indicated in feet and inches, as they were, as it was easier to adjust to the correct height. I will definitely recommend your company to others. Thank you for an excellent service. K Howell.

My order experience with your good self was 5 out of 5 as you were able to address my queries really well. Delivery was also very efficient. My mother is really pleased with her walker - so 5 out of 5 for that also. All in all you are a very client focused company which I really appreciate when I am 160 miles away from my mother. M Lake.

The ramps work well for the steps to the garden. No issues so far. T Ablett.

Been using the ramps for three weeks and not had any problem. Easy to pick up and fold for the car. 5/5, thanks. T Diskin.

Got the same walking frame as last time and it does the job well. J St Helen.

The ramp is well-manufactured and sturdy and does just what I wanted. Haven’t yet thought how to put it in place and take it up for myself as I’m in a wheelchair, and the door won’t close over it, but that’s not the ramp’s fault. J Neville.

I suffer with severe arthritis and recently had a fall requiring a commode urgently during this virus crisis Essential Aids could not have been any kinder or helpful. Dispatched product Thursday received Friday lunchtime - superb help. J Ross.

Parents are very happy with the shower chair. It is light weight and has a good range of height settings. C Kinnear.

Thank you so much for your excellent customer service, the replacement chair arrived and appears all fine. Really appreciate your prompt support. H Waddoups.

Thank you for your swift service, the Zimmer frame came quickly. K Hardman.

My order has been delivered, well packed and in double quick time. I am very pleased for your excellent service. G Warnes.

Many thanks for your excellent service. My ramp arrived earlier and is now in place. Will make a big difference as getting up steps is difficult for me. J Summersgill.

The ramps have been very useful and we had no problem in laying them out. Delivery didn't take long so all good. M Thacker.

Delivery delayed by a couple of days but the mats were good. W Cook.

All went fine and the frame is sturdy. Thanks. S Symons.

We received the walking aid very quickly and my mother is finding it extremely useful. C Pywell.

Because of its light weight (which is so useful), it appears to be unstable but in fact is perfectly well balanced, and because of its minimalist structure it is unobtrusive and might easily be used as a stool with cushions - a really helpful design for a difficult situation, at a very reasonable price. 4/5. S Beljon.

My mum was pleased with both products. J Byford.

No problem with the sock aid but the courier got the wrong address! A Isaacs.

I want to say how impressed I was with the speed of the delivery of the item I had requested for my mum. Exceptional, particularly under the current circumstances. Keep up the great work. M Evans.

My Mother is very pleased. First class service and products. Thank you. T Reynolds.

First class service and products. Thank you. J Scarratt.

I ordered the raised toilet seat and an economy toilet frame for my elderly Mother, the service was excellent, the raised toilet seat so easy to fit. 5 stars to you. J Scarratt.

The wall mounted seat is an excellent product. 5 out of 5 thanks. T Griffiths.

We bought an adjustable quad cane with small base for my father in law as he was measured up for one by the Care Team but then discovered that they were no longer able to supply one. The cane has been of great use while they were moving house and he took to it straight away, wanting to adjust it himself and try it out. It has totally replaced the two walking sticks he was using. In his new home he is able to potter in the garden with it and has been a lot more active than before when trying to use the zimmer. The item arrived very quickly and we would rate it 5*****. K Sanders.

Thank you so much my stool came today very impressed with your service. C Woods.

Thank you so much Essential Aids for your service and generosity. I had ordered an item from another mobility aids company and they accepted my money. Then for more than a fortnight I heard nothing. When I ordered from you I got an immediate response and even a phone call. Top marks already. Then the walker arrived next day. Wow! Great service. By mistake I received 2 walkers. When I told Essential aids they said I should keep the 2nd frame and give it to charity or someone else in need. Can you believe that!! It is such a generous thing to do and fits entirely with the spirit of our current crisis. Thanks. Essential aids you are brilliant. J Couper.

Grab rail up (and holding!) - loo frame also great! Thank you for all the help provided. A Harvey.

Grab rail up (and holding!) - loo frame also great! Thank you for all the help provided. A Harvey.

Very impressed with the grab rail you sent, and in very quick time too. A good quality item. You get a five. P Ripley.

All three of the items I received are all proving their worth. My husband and I are very pleased with them. We give them 5 out of 5! I Chipping.

We are very happy with the service and the new commode is exactly what we expected. Thank you. D Daniels.

My new walking frame is perfect. Very good value for money. I saw the same one in my local mobility shop for almost twice the price. F Reynolds.

Item was great. L Peters.

The ramp was solid and not too heavy so we have been able to get in and out of the boot quite easily. No real issues. B Trott.

Product was useful but had a bit of difficulty with the courier so 4/5 overall. S Marche.

Mother-in-law was happy with the stool and rail. Thanks! S Phipps.

The Ramp is first class and has been used several times to get across paths and door steps with ease and its also excellent to fold up and take in the car to assist the unknown steps etc. It's lightweight, compactable, great value for money. Total score 5 out of 5. M Bunn

The knee support is helping my Mum with pain management. Satisfied with all the purchases, thank you. B Connor.

I ordered the trolley for my husband to help him get about the home a little (i.e. to the kitchen' to get himself a drink when I am out and to be able to take it back to his chair. This particular trolley is not the norm for this purpose but my husband is very tall and ' normal ' tea trolleys are too low for him to move safely. This one however is strong steady and high enough for him to feel safe and comfortable. I'm very pleased that I found it on line. The delivery was remarkably quick which also helped greatly. A very definite 5 stars for my purposes. M Watt.

Grab rail has been fitted - seems to be doing the job to make my mum feel a bit safer getting in/out of the bath. Satisfied with all the purchases thank you. B Connor.

I love the perching seat it’s very strong, sturdy and comfortable. D Morrison.

Thank you for you prompt delivery of the multi-fold Wheelchair ramps I ordered form yourselves. It is a very compact set and light as well. K Collins.

Many thanks for a great product. The grab rail is a perfect addition to my loft to simplify entering and leaving the loft by the ladder. It is extremely sturdy and very well made, perfect for the job. T Knight. T Knight.

Excellent product, no delivery issues. P Isaac.

The elbow crutches I ordered are excellent in every way. Comfortable to use and the super ferrule is really secure. I am very pleased. A Chamberlain.

Biofreeze is excellent- gives freezing cold pain relief for my neck. The spray means hands don't get the smell on them. R Cunnah.

Thank you for the right hand rail. The order came within a day and was just what we needed and we use it as though it was always there. Excellent product and service. T Walton.

Why didn't I know these existed before?! It would have saved many a coat from being wrecked while dog walking. They are essential for winter wheeling. A Jewell.

Most of the items were really useful. Will give you 4 out of 5. C Barr.

We're very pleased with the rail and was very easy to install. 5/5! D Cant.

Great service, fast delivery. I know I could of done an occupational therapist route. And it would take forever. It is great to have a such efficient alternative. E Ahadi.

I am happy with the product, I already have a similar one and your service was very good. My only criticism would be that the shipping charge was rather large, particular since the item was very light. L Bulley

My wife really likes the cutlery and uses it daily. I found my order easy to place and appreciated the speedy delivery. R Gardiner

I bought the shoehorn as a gift for my mother in law as she was due to have a shoulder operation. The flower pattern was attractive and she is delighted with it. It has so far proved sturdy and up for the job. Five stars. Delivery and ordering was straight forward and am happy with my purchase. N Collins.

The service I received was prompt and efficient. The ferrules are exactly what I need and are not stocked everywhere. B Rogers.

I feel safe sitting on it in the shower, though I only use it whilst hair-washing and not during the actual shower. S Loveday.

Thank you for quick and efficient service. The cane was quickly delivered, is very strong and supports me. G Warnes.

Small problem with the courier but was sorted out quickly. T Walls.

My mother in law has had several products from you including this one and everything has been good. J James.

The bath mat is fine. S Kreiger.

Delivery was fast so no complaints. R Coe.

No problems with the crutches. Thanks for the quick post-out! J Simpson.

The grabber is excellent. It has helped me throughout recovery from hip joint replacement. I use it every day.Thank you for this great product. A Strausberg.

Rating 5 out of 5. B Dungate.

Thank you very much received rubber ramp great service will pass your details to other friends and family. S Ahmed.

Everything is fine. Thank you really love the product, stable, efficient light weight. And easy to place. Back rest remains in situ and is really a benefit, thank you. H Prosser.

Speedy service. Exactly what was needed. Many thanks 5*. C Rowlatt.

The Grab rail we purchased recently for my mother in law was of a very high standard, value for money, prompt delivery and we are really pleased thanks, 5/5. G Wilson.

The Grab rail we purchased recently for my mother inlaw was of a very high standard, value for money, prompt delivery and we are really pleased thanks, 5/5. G Wilson.

Very pleased with the cushion. Was delivered quickly and I would happily recommend Essential Aids. M Russell.

The terry cloth sock aid Works quite well; a bit fiddly to get used to. A Somek.

My mother is delighted with how well the Kozee Scoota Mate cape keeps her dry when out and about, she is impressed with how well it stays in place despite the weather. D Cook.

Excellent quality, sturdy, smart-looking stick. M Hurst.