Breakdown Call Out

Product Details

When essential care equipment breaks down, we offer a Breakdown Call Out service. We understand the vital role healthcare and mobility products play in your life and that when these essential items experience an unexpected breakdown, it can cause significant inconvenience and concern. That's why we're here to help.

Our dedicated breakdown partner is committed to restoring its functionality swiftly. Our team of expert and compassionate customer service agents, alongside our highly qualified healthcare engineers, are ready to assist you.

One of our customer-focused team members will reach out to you to schedule a convenient date and time for an experienced engineer to perform the necessary repairs. During the visit, our engineers will not only address the breakdown but also conduct a thorough test and demonstration of the equipment. They will provide valuable tips and expert advice on how to extend the life of the equipment and maximise its benefits.

Our skilled team is proficient in repairing a diverse range of equipment, including mobility scooters, hoists, profiling beds, rise recline chairs, and more. We work with major brands such as Invacare, Oxford, Carilex, Drive, Arjo, Harvest, Apollo, Apex, Shekel, and Seca, ensuring you receive the highest standard of service.

A call-out covers a visit and up to 30 minutes of time.